Description
Learning Outcomes:
- Know your own team member roles and responsibilities.
- Understand ways to be an effective team member.
- Know how it feels to experience change and know your level of change tolerance.
- Understand ways to be flexible in times of change.
- Know what a problem is and ways to approach problem solving.
- Recognise the self-fulfilling prophecy and its relevance to their work.
- Appreciate the variety of behaviours that characterise resourcefulness in the workplace.
- Identify tips to giving and receiving feedback.
- Realise the uses of feedback to increase their strengths as leaders in the workplace.
- Recognise self-confident behaviours in the workplace.
- Utilise a three-step process to building your own self-confidence.
- Apply a number of group methods for creative thinking.
- Recount the history of social and emotional intelligence theory.
- Define Daniel Goleman’s five sets of social and emotional competencies and correlate them to workplace experiences.
IMPORTANT:
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What do you get?
Accreditation: Nationally Recognised CPD Accredited Courses
Duration: 1 Hour each Module
Access: 24/7 Unlimited Accesses For 12 Months
Evidence: Learning & Certification Remain On The System Indefinitely
Support: Unlimited Dedicated Online Support
Exam & Assessment
Certificate: A CPD Accredited Certificate is Instantly Available Upon Completion
Certificate Cost: Free To Download Online as a PDF. High Quality Hard Copy Sent To Your Address For £5.99 (Optional)
Exam Type: Online Multiple Choice Assessment
Exam Included: Exam Is Included In The Price
Exam Retakes: Unlimited Retakes At No Extra Cost
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